UBS published a report that see insurtech becoming one of the key driver in Asia to transform the old and obsolete insurance industry.
Nothing surprising so far!
Asia is one of the lowest penetrated market in the world. There are opportunities for growth and make such ratio higher in the coming years. The insurtech could boost such growth with new digital solutions that are popping up all around Asia since 2016. Telematic, mobility, connected solutions are the new fashion terms that invade the insurance industry. the insurers are not only underwriters, actuaries or risk assessors, they become innovators and digital solution developers.
UBS confirms that by moving online and using mobile apps, the insurers will leverage their existing operations to potentially target and service more customers. With the data collected through the app and online sites, they could better analyse each customer’s tastes and needs and offer products targeted for each individual customer.
While it seems logic, Insurers must also support this idea and understand that Startups come to partner with them. They should not see as threat but rather as partners that can focus on translating ideation into reality.
They should also understand and agree that they core job is and should remain: assessing, endorsing risks and providing good services at claims. They are not IT companies.
So the question stand: does insurtech should includes insurers, or should it be peripheral to the historical players?
Matthias de Ferrieres has more than 15 years experience in the insurance industry in Asia.